Email/IMAP server slow response and timeouts


We have recently been experiencing problems with the email server responding slowly and timing out.

This is caused by a general increased workload but also by the exceedingly aggressing behaviour of a very small number of Microsoft email clients.

These clients account for less then 10% of our users a day. However unless configured correctly the software has the potential to cause a serious disruption of the email service.

If you must use Microsoft Outlook, Outlook Express or Entourage please make the configuration changes shown on http://www.cryst.bbk.ac.uk/CCSG/email/Microsoft_clients.html

The Computer support Group are also setting up on bringing a new faster email server.


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$Revision: 1.1 $      $Date: 2003/12/03 20:43:06 $