Microsoft Outlook, Outlook Express or Entourage email clients
We have experienced problems where a very small number of Microsoft email clients have overloading the School's email server.
It appears that the normal configuration Microsoft Outlook, Outlook Express or Entourage, is excessively aggressive when talking to a busy IMAP server. As the server workload increases these clients make more and more connections, which overload the system. The Microsoft users don't gain any advantage from this aggressive configuration because when the server is overloaded it can't process their own or anyone else's requests.
On one occasion a single client was making at least one new connection a minute resulting in over 700 login connections a day.
Please make the following configuration changes if you must use Microsoft Outlook or Outlook Express to access your email on the School of Crystallography's servers. Entourage should make similar changes.
For more information on these problems see
$Revision: 1.1 $ $Date: 2003/12/03 20:43:30 $